By Jones Gadama
In a bid to tackle the growing problem of mobile fraud in Malawi, Airtel Malawi has launched a cutting-edge solution that uses artificial intelligence (AI) to detect and alert customers of fake or dangerous SMS messages in real-time.
The new system, unveiled on Wednesday evening in Lilongwe, is designed to work automatically for all Airtel mobile customers, providing an added layer of protection against scams.
Airtel Malawi’s Managing Director, Aashish Dutt, said the service is free and aims to prevent customers from losing money to scams. “Many customers have lost money to scams, and this new system uses AI to detect fraud before it happens,” Dutt added.
The Minister of Information and Digitalisation, Moses Kunkuyu, and Malawi Communications and Regulatory Authority (MACRA) Director General, Daudi Suleman, have welcomed the move, saying it will help combat the growing problem of mobile fraud in the country.
How the Solution Works
The AI-powered solution uses advanced algorithms to identify and flag suspicious messages, blocking malicious links and alerting customers to potential threats.
This service is seamlessly integrated into Airtel’s network, providing real-time protection across all platforms, including SMS, email, and social media.
Key Features
– Real-time Fraud Detection: The solution detects and blocks malicious links in real-time, preventing customers from accessing phishing websites or downloading malware.
– Automatic Protection: The service is auto-enabled for all Airtel mobile customers, providing an added layer of protection without requiring any additional action.
– Free Service: The solution is offered free of charge, ensuring that all Airtel customers can benefit from enhanced security.
By leveraging AI technology, Airtel Malawi is taking a proactive approach to combating mobile fraud, providing customers with peace of mind and protecting them from financial losses.
As a leading telecom company in Malawi, Airtel is setting a new standard in cybersecurity and customer protection.
