By Rahim Abdul
TNM has announced a significant increase in its Ndikankhe mobile loan facility, raising the borrowing limit to K500,000. The development marks a major step in the company’s efforts to expand financial access for its Mpamba mobile money users.
The telecommunications firm has entered into a new partnership with Credit Data Bureau, a company responsible for monitoring and managing credit information in Malawi. The collaboration is expected to strengthen loan assessment processes and improve repayment behaviour among borrowers.
TNM’s Head of Mpamba, Christopher Sukasuka, said the upgrade presents an opportunity for millions of Malawians who rely on mobile money for day-to-day financial services. He noted that customers can now access larger amounts than before, giving them more flexibility for business or personal needs.
Sukasuka highlighted that Mpamba’s loan platform has already registered impressive usage with more than two million customers able to secure loans through the Ndikankhe service. He said this trust reflects the public’s growing confidence in digital finance solutions.
According to him, the improved loan limit is also part of TNM’s bigger plan to promote affordable and convenient financial services, especially for individuals who may not have access to traditional banking systems. He believes this will help stimulate small businesses and support household financial resilience.
Sukasuka further expressed satisfaction with the partnership, saying Credit Data Bureau brings strong expertise in safeguarding responsible lending practices. He emphasized that mobile loans must be supported by reliable credit check systems to ensure sustainability.
On her part, Patricia Mwase, the Chief Executive Officer of Credit Data Bureau, welcomed the collaboration with TNM. She said her institution is pleased with the overall repayment patterns seen among Mpamba borrowers.
Mwase explained that their role will be to closely assess the creditworthiness of customers who apply for Ndikankhe loans. This process will help determine whether a borrower has outstanding debts elsewhere before a loan is approved.
She added that such checks are important to protect both lenders and consumers from falling into excessive debt. According to Mwase, responsible lending reduces the risk of customers struggling to repay and ensures a healthier digital credit ecosystem.
The partnership is also expected to support the development of a more reliable national credit system, where digital lenders can make data-driven decisions. Mwase believes this will contribute to better financial discipline in the long term.
With the new loan ceiling now set at K500,000, TNM hopes to attract more customers to its mobile credit platform while maintaining high levels of accountability. The company says it remains committed to empowering Malawians through safe, convenient, and transparent financial services.
